Gavin Lowe Energy will also support the warranty of your ventilation system and any other equipment you have installed.
If your heat pump/air conditioning or ventilation system was installed by us, then we will hold all your equipment serial numbers and warranty details in our database.
If your system wasn’t installed by us we can access these details via your equipment serial numbers directly with the manufacturer.
Warranty coverage and validity periods can vary for differing equipment, but typically heat pumps will have a 5 year warranty.
Within this period, if you suspect your heat pump is not performing as it should or it has got noisier, it is definitely worth getting us to check this out, as repairs may be covered under your warranty.
Faults can often be identified during a regular maintenance service, and servicing should have been carried out at least once, ideally twice within this period to ensure your warranty is valid.